What is geo fencing?
How do I set a geo fence?
How do I cancel a geo fence?
When do I get alerted?
How do I get alerted?
When do I use geo fencing?
Are there size limitations to how big or small a geo fence can be?
Can I draw multiple geo fences?
I am not getting any email and/or text message geo fence alerts?
How do I view an existing geo fence?
What is geo fencing?
Geo fencing is a term used to describe a virtual fence that you set around a geographical point. When a geo fence is set, it will send alerts when the tracking device enters or leaves that area.
Quick Set:
Click the [Quick Set] button to easily set a geo fence around the current visual area of the map. Use the map zoom and pan buttons to narrow in on your target. To remove or redraw click the remove button.
Advance Set:
This would be used if you need more specific boundaries for your geo fence. First using the left mouse button, you click on the [Start Drawing] button. The button’s text will then change to Stop Drawing. If at any time you want to stop creating a geo fence, simply click the [Stop Drawing] button. The geo fence will be drawn as a rectangle or square. To draw the geo fence, place the mouse cursor at one of the corner points of the geo fence. Then left button click and release. Do not click and drag. Once you have clicked and released, move the cursor to the opposite corner of your desired geo fence and left mouse button click again. A box should appear. Make sure you have released the left button before moving to the opposite corner. Finally hit the [Set] button to save and activate the geo fence. You should get a conformation message that the geo fence was set. The box will disappear on the map after your next login or change devices. But the geo fence will still remain active until you click remove.
How do I cancel a geo fence?
Simply click the [Remove] button next to the geo fence you want to remove and it will be cancelled. You will get a confirmation message to remove the geo fence.
When do I get alerted?
When the tracking device enters or leaves a geo fence for the first time. You will not receive another alert until the devices crosses the geo fence again.
How do I get alerted?
You will be alerted via email you used to sign up with. You will also be alerted via text message if you provided your cell phone information. To ensure you get the email alert, please make sure you put alert@coverttrack.com on your email safe sender’s list. Depending on your email provider, they may have filters that could treat this alert as spam. Text messages are sent via email through your phone. Please make sure you have not blocked email text messages on your phone. Most phone carriers allow email text messages by default.
When do I use geo fencing?
Geo fencing would be used on kids, pets, construction equipment, water craft, employees, etc. Geo fence fall into 2 categories. The first category is call containment. This is used to keep track of when the device leaves an area. For example, you can set a geo fence around your boat at the storage lot so you know if it gets stolen or is being used without your knowledge. Another example would be for construction equipment. You can place a large geo fence around the construction area. You would then get alerted if that equipment gets stolen or is being used at another job site with or without authorization. The second category is entry. This is used to track when the device enters an area. For example, you may want to be alerted each day when your child gets to school on the bus. Or you can use this to see if a spouse or teenager is going somewhere they shouldn’t.
Are there size limitations to how big or small a geo fence can be?
There are minimum and maximum size limitations to the geo fence. A warning message will display if you have drawn a geo fence too small or too big. A geo fence typically needs to be larger than an acre and smaller than the average sized state.
Can I draw multiple geo fences?
Currently 10 geo fences can be set per device.
I am not getting any email and/or text message geo fence alerts?
Depending on your email provider, they may have filters that could treat the email alert as spam. First check to see if the email is in your junk or bulk email folder. Please make sure you put alert@coverttrack.com on your email safe sender’s list. Sometimes making alert@coverttrack.com as a contact can also help. If you are not receiving text messages please make sure you have not blocked email text messages on your phone. Most phone carriers allow email text messages by default. Check with your carrier for specific details. Finally make sure the geo fence is still set. Please remove and set the geo fence again.
How do I view an existing geo fence?
Once a geo fence has been set and the map is refreshed, you can’t view the geo fence any more. You can always just recreate the geo fence again. The old geo fence will be automatically removed.