What is a motion alert?
How do I set a motion alerted?
When do I get alerted?
How do I get alerted?
When do I use motion alert?
I am not getting any email and/or text message motion alerts?
What is a motion alert?
Motion alert is used to notify when the device moves the very next time. Based on your alert settings you will be notified by email or mobile phone via text message. Once the motion alert is tripped, it will not send another alert until you activate it again on the site.
How do I set a motion alerted?
Simply click the activate button and that will arm the device.
When do I get alerted?
When the tracking device registers any motion. This could include just being gently touched.
How do I get alerted?
You will be alerted via email you used to sign up with. You will also be alerted via text message if you provided your cell phone information. You can also add additional email addresses and mobile numbers to the alert settings. To ensure you get the email alert, please make sure you put alert@coverttrack.com on your email safe sender’s list. Depending on your email provider, they may have filters that could treat this alert as spam. Text messages are sent via email through your phone. Please make sure you have not blocked email text messages on your phone. Most phone carriers allow email text messages by default.
When do I use motion alert?
Motion alert is perfect when you want to me notified the next time a suspect is back on the move. It could be attached to a door when you want to know if it is being opened. You could put it on a spool of wire and know when it is shaken or picked up.
I am not getting any email and/or text message motion alerts?
Depending on your email provider, they may have filters that could treat the email alert as spam. First check to see if the email is in your junk or bulk email folder. Please make sure you put alert@coverttrack.com on your email safe sender’s list. Sometimes making alert@coverttrack.com as a contact can also help. If you are not receiving text messages please make sure you have not blocked email text messages on your phone. Most phone carriers allow email text messages by default. Check with your carrier for specific details. Finally make sure the motion alert is still set. Please remove and set the motion alert again.